Caship Help & Support
Support Categories
Account access and login help.
Caship Points and transaction history.
Merchant QR, offer, or redemption issues.
Plan upgrade, activation, billing, cancellation, or refund queries.
Merchant onboarding, verification, listing, campaigns, and dashboard support.
Legal, policy, grievance, compliance, or account deletion requests.
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How to Contact Caship
WhatsAppSend Hi to 7303577447.
Emailsupport@caship.in.
Business Enquiriesindia@caship.in.
Registered Office301, Level-3, LSC-06, Balaji Plaza, National Market, Bhera Enclave, Paschim Vihar, West District, New Delhi – 110087.
Before Raising a Ticket
Check your Caship Rewards and transaction history.
Confirm whether the merchant is participating in Caship at the time of transaction.
Keep the invoice, QR confirmation, plan payment receipt, or screenshot ready.
Use the grievance page for unresolved policy or legal escalation.
