Support

Need help? Start here.

Caship support helps users, merchants, brands, startups, and partners route their questions to the right place. For fastest support, include your registered mobile number, issue type, transaction reference if available, and screenshots where relevant.

Caship Help & Support

Support Categories

Account access and login help.
Caship Points and transaction history.
Merchant QR, offer, or redemption issues.
Plan upgrade, activation, billing, cancellation, or refund queries.
Merchant onboarding, verification, listing, campaigns, and dashboard support.
Legal, policy, grievance, compliance, or account deletion requests.
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How to Contact Caship

WhatsAppSend Hi to 7303577447.
Business Enquiriesindia@caship.in.
Registered Office301, Level-3, LSC-06, Balaji Plaza, National Market, Bhera Enclave, Paschim Vihar, West District, New Delhi – 110087.

Before Raising a Ticket

Check your Caship Rewards and transaction history.
Confirm whether the merchant is participating in Caship at the time of transaction.
Keep the invoice, QR confirmation, plan payment receipt, or screenshot ready.
Use the grievance page for unresolved policy or legal escalation.
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