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Caship support helps users, merchants, brands, startups, and partners route their questions to the right place. For fastest support, include your registered mobile number, issue type, transaction reference if available, and screenshots where relevant.

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Telegram Support Ticket

Caship Help & Support

Support Categories

Account access and login help.
Wallet balance, Caship Coins, and transaction history.
Merchant QR, offer, or redemption issues.
Plan upgrade, activation, billing, cancellation, or refund queries.
Merchant onboarding, verification, listing, campaigns, and dashboard support.
Legal, policy, grievance, compliance, or account deletion requests.

How to Contact Caship

WhatsApp send Hi to 7303577447.
Email contact@caship.in.
Business Enquiries india@caship.in.
Registered Office 301, Level-3, LSC-06, Balaji Plaza, National Market, Bhera Enclave, Paschim Vihar, West District, New Delhi – 110087.

Before Raising a Ticket

Check your app wallet and transaction history.
Confirm whether the merchant is participating in Caship at the time of transaction.
Keep the invoice, QR confirmation, plan payment receipt, or screenshot ready.
Use the grievance page for unresolved policy or legal escalation.