frequently asked questions
If you want to know anything, inquire us
How do users benefit from Caship?
Users can save on eligible spending, collect Caship Coins, redeem across participating merchants, and view their wallet and transaction history in the app.
How do users benefit from Caship?
Users can save on eligible spending, collect Caship Coins, redeem across participating merchants, and view their wallet and transaction history in the app.
Is Caship an investment or income product?
No. Caship is a loyalty and rewards ecosystem. Benefits are loyalty incentives governed by eligibility, merchant participation, and platform rules.
Is Caship an investment or income product?
No. Caship is a loyalty and rewards ecosystem. Benefits are loyalty incentives governed by eligibility, merchant participation, and platform rules.
What does Caship offer merchants?
Caship helps merchants improve discovery, publish offers, record eligible reward transactions, and understand campaign performance.
What does Caship offer merchants?
Caship helps merchants improve discovery, publish offers, record eligible reward transactions, and understand campaign performance.
How do merchants start?
Merchants submit business details, complete verification, choose a plan or pilot route, set up offers, and activate QR-led reward workflows.
How do merchants start?
Merchants submit business details, complete verification, choose a plan or pilot route, set up offers, and activate QR-led reward workflows.
Where can Caship Coins be redeemed?
Caship Coins can be redeemed only as permitted by Caship rules and participating merchant acceptance.
Where can Caship Coins be redeemed?
Caship Coins can be redeemed only as permitted by Caship rules and participating merchant acceptance.
How do I get help?
Use the in-app support route, WhatsApp, or the Help & Support page. For legal or grievance matters, use the published escalation pages.
How do I get help?
Use the in-app support route, WhatsApp, or the Help & Support page. For legal or grievance matters, use the published escalation pages.
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